how we work

We help you position your business both strategically and operationally to ensure your success.

We have a systemic approach. We need a clear understanding of your business mission and values, where you are going, and how you plan to get there. In that context, we plan to be your long term partner who will coach you in your personal and organizational success. Here are the three parts to our approach:

Assessment 
We believe the following questions must be answered before we can suggest any meaningful recommendations or solutions.

    • What is the current state of your organization? Some critical questions are:
        • What is working well and what is not?
        • What are your key desired business results?
        • How are you organized to create those results?
        • What is the state of your accountability management system?
        • How do you develop your human resources?
        • Are you experiencing frequent breakdowns in communication or business processes?
    • What are your existing Strategic Intents, Strategies, and Tactics? Specifically what are your marching orders for your organization?
    • Are you organized and resourced to accomplish these plans? Are you sure that everything your organization is currently doing supports your strategic intents?

Recommendations  
As a result of this assessment, we can make practical recommendations and provide doable customized solutions to your real business problems that will take you from where you are now to where you want to go.

Implementation 
Our priority is to leave you and your teams with the capability to do what needs to be done and not to be reliant on us. We coach and teach you and your teams to take the necessary steps; we do not do it for you. It is your plan, your implementation, and your successful outcomes.

Our execution involvement can look very different depending on what your organization needs. Please refer to Our Core Services page to see some of the ways we can help you.

We are committed to helping you achieve these kinds of results:

    • You will position your business to be more competitive in the marketplace. You will have a business plan that identifies your strategic intents, key strategies, and the required tactics for your organization’s vital management practices. A complete plan includes not just your financial projections and goals or initiatives, but also lays out a detailed set of operational steps to carry out your plan.
    • You will maximize the use of your resources. Your business plan will focus your organization on just the essential actions required to meet the specific needs of your customer and market.
    • You will streamline your core business processes. You will be able to eliminate unnecessary work processes and steps so you can solely focus on those actions that support the intended quality, service, and productivity outcomes of your plan.
    • You will make it possible for your employees to be successful and satisfied in their jobs. They will experience a greater role in determining the direction of your organization and therefore feel more committed and empowered. They will be able to articulate their commitment and make choices about their daily contribution to the organization that directly affect your business success.
    • You will be able to build collaborative work teams. Your teams will have the needed communication, planning, and problem solving skills to move projects forward. Team meetings will be results oriented and draw on the unique individual strengths of the people on the team.

Bottom line, your organization will be focused, aligned, and committed to fulfilling your business purpose and satisfying your customers’ needs and expectations.

Our Values are:

    • Practicing what we coach and teach our clients
    • Developing personal relationships based on care, respect, and integrity
    • Ending separation between people
    • Creating enhanced client capability to lead and manage more effectively
    • Being accountable for our actions and our services
    • Providing practical doable recommendations and solutions

Our Unique advantage:

Performance Consulting brings over 40 years of experience in executive and line management combined with 30 years of consulting and coaching. We are educated in organizational theory and practice, and our consulting success reflects the practical experience we gained day in and day out as managers. We have been where you are, we have never forgotten it, and we use what we’ve learned to your advantage.

A Special offer:

If we contract with a client as a result of your referral we will pay you, minus our expenses, a 10% finders fee. In most cases that amounts to hundreds of dollars and in many cases thousands of dollars along with the satisfaction of knowing you helped that company or individual. Please contact us (Toby or Mal) by phone at (510) 813-4077 if you have a potential client you would like to discuss with us. We look forward to hearing from you.

 

Our monthly Blog is another way to get to know us and learn how we work with our clients.

Now that you have gotten this far, take a look at the breadth of our core services.